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FAQ

Frequently Asked Questions

Do you need help?

We usually reply to every question within 24 hours. Sometimes it may take longer depending on the issue you have.

To create an account on Iconiczites.com, simply click on the "Sign Up" button on the homepage and follow the prompts to enter your information.

If you forgot your password, you can click on the "Forgot Password" link on the login page and follow the instructions to reset it.

Yes, you can customize the colors and fonts of your website by accessing the design settings in your account dashboard.

To add products to your online store, go to the product management section in your account dashboard and follow the prompts to add new products. Also, you can check the tutorial videos on our knowledge base.

To contact customer support, you can send an email to support@iconiczites.com or use the live chat feature on the website.

You can cancel a sale on your store if the buyer has not yet paid for the item. Once payment has been made, the sale is final.

To apply a discount code to your products, you can add a coupon and give it to your customer, or you could create a marketing campaign. Check the tutorial videos on our knowledge base.